Misconduct & Performance Issues

Managing employee (mis)behaviour is the toughest part of your job.

Misconduct and poor performance, left unmanaged, is disruptive to your remaining workforce and has the potential to seriously harm your bottom line. It will drive your customers away. Managing this behaviour is one of the most challenging parts of any manager’s role. We will provide you with a detailed timely evidence based report that will enable you to address inappropriate behaviour, with confidence. We come to you, we treat your employees with respect, we are discreet and you are assured of absolute confidentiality.

Talk to us about your options.

Bullying, Harassment & Discrimination

A positive workplace culture leads to business growth.

Bullying and harassment, including sexual harassment, and discrimination are growing concerns for businesses in Australia. Research shows that 1 in 5 workers experience bullying at work and in some industries, the incidence is thought to be as high as fifty per cent. It is more important than ever that employers have policies and procedures in place to manage inappropriate workplace behaviour and to act immediately if they recognise inappropriate behaviour or worse, a complaint is made.

Let us support you with timely investigation of any complaints and evidence based reports with options to move forward.

Psychological Injury Claims

Unlike other workers' compensation claims, psychological injuries can be complex and if left unmanaged, can be harmful to your workforce, your reputation with the people you do business with, and ultimately, the viability of your business. They are also very expensive claims with the average cost of a statutory psychological injury claim in 2020/21 in Queensland exceeding $66,000.00 and common law claims more than $190,000.00.

Importantly for employers, psychological injuries arising from reasonable management action are excluded from any entitlement to workers' compensation. There are also other provisions that can exclude an entitlement to workers' compensation. If you believe you have a workers' compensation claim that arises in these circumstances, let us advise you on your prospects of successfully challenging the claim. We'll conduct thorough inquiries in your workplace and provide you with a report, statements and other supporting evidence that gives you the best prospect of defending against such a claim.

We can also assist you to have decisions reviewed if you are genuinely aggrieved by a decision to accept a claim.

Talk to us about what is work related ... and what is not.

Workers' Compensation Issues

Tired of paying premium for injuries that aren't work related.

We all have workers' compensation insurance to protect our employees should they suffer injury or illness at work. But what happens if the claim is not legitimate?

The bottom line is, workers' compensation claims will cost you through increased premiums. Depending on the size of your business, it can impact you financially for up to 4  years. If you have a genuine concern that an injury or illness is not work related, call us quickly, we'll investigate the matter for you and provide detailed submissions, with supporting evidence, to your insurer.

If a claim is already accepted and you feel that your concerns have not been listened to, we may be able to assist you to have that decision reviewed. Whatever your situation, we'll explain your options so that you can make an informed decision about how to proceed.

There’s a lot you can do once a claim has been accepted to manage the impact on your premium. “Stay at Work” and early “Return to Work” are the keys but if not managed well, can cost you a lot more in the long run. Talk to us about loss reduction strategies that look after your best interest and that of your employees.

WorkCover Premium Analysis

Let us work with you to reduce your premium.

Workers compensation insurance is compulsory in Queensland for anyone who employs 'workers'. As a general rule, any person who receives payment for labour only, or substantially labour only, is probably a 'worker' and you must declare their wages to WorkCover.

Paying someone on their ABN does not necessarily mean that they are not a 'worker' for workers' compensation purposes. Let us assist you to understand your obligations in this area. 

Your WorkCover Queensland premium is based on the classification of your industry, your wages and your premium rate.  Your premium rate is based on the cost of claims in your industry, and more importantly, the cost of claims made against your WorkCover policy.

We can review your business classification and other arrangements, and advise you on ways to reduce your premium liability. We can also help you understand how premium is calculated and how to use premium forecasting as a business planning tool.